"Travel Counselor" Hiring Event
Tuesday, August 2nd from 1:00-3:00 at Redmond WorkSource; 7735 178th Place N.E. Redmond, 98052
PLEASE ARRIVE AT 1:00 FOR INFORMATIONAL PRESENTATION ABOUT THIS POSITION. BRING A RESUME FEATURING YOUR CUSTOMER SERVICE EXPERIENCE AND TRAVEL WORK EXPERIENCE IF YOU HAVE IT. PLAN ON A 15 MINUTE ON SITE INTERVIEW.
For : the Inbound Call Center at Wyndham Vacation Ownership
There will be a Five (5) Week paid training program beginning August 22nd!
· $13.20 per Hour
· Weekends OFF
· Performance Based Incentives
· Travel related discounts for you and your immediate family members
· Paid Vacations
· Paid Holidays
· Paid Sick Days
· Tuition Reimbursement
· Medical, Vision and Dental available August 1st
· Advancement Opportunities
· Car Pool Stipends
· Bus Stipends
Responsible for receiving inbound calls from owners & helping them plan their dream vacation with Wyndham Vacation Ownership while maintaining a high-level of customer service and satisfaction. We are looking for a individuals with excellent communication and customer service skills who will respond to the owners and guest needs in a professional manner. Responsible for booking travel arrangements for WVO owners, such as car rentals, airfare, hotel reservations and cruises.
Qualifications:
- High School Degree or equivalent.
- Minimum 6 months of customer service experience, preferably in a call center environment.
- Able to navigate multiple computer systems and show proficiency with Microsoft Office programs.
- Must be able to handle large call volume of travel inquiries.
- Team-centric and positively motivated to delight our guests.
- Possess drive/initiative to complete tasks on a timely basis.
- Able to exercise good judgment in making decisions.
- Able to prioritize multiple tasks, have a sense of urgency to complete tasks while being detail-oriented and professional.
- Exceptional listener with exceptional communication skills.
- Enjoy talking to different people on a daily basis.
